http://www.wsiltv.com/story/35615263/southern-illinoisans-vent-frustrations-with-frontier
(Andrew Feather – WSIL -TV Please click on the link above for the full story- Here is an excerpt)
WSIL -Photo
Recent complaints to News 3 about one area Internet provider led to thousands of similar responses on our social media pages.
We found many are fed up with Frontier Communications.
On Monday afternoon News 3 posted to Facebook to ask people about their experiences with Frontier after hearing of slow internet speeds and spotty phone coverage in communities across southern Illinois.
The response was immediate and overwhelming. The wide majority of respondents described negative experiences with Frontier, filled with disrupted Internet and phone service, slow speeds, and poor customer service.
Southern Illinois customers are not alone. The Better Business Bureau rates Frontier an “F” with 96 percent of all reviews being negative.
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